Apache HTTP Server Version 2.0
Frequently Asked Questions
The latest version of this FAQ is always available from the
main Apache web site, at <http://httpd.apache.org/docs-2.0/faq/>.
Since Apache 2.0 is very new, we don't yet know what the
Frequently Asked Questions will be. While this section
fills up, you should also consult the Apache 1.3
FAQ to see if your question is answered there.
- What do I do when I have problems?
If you are having trouble with your Apache server software,
you should take the following steps:
Check the errorlog!
Apache tries to be helpful when it encounters a problem.
In many cases, it will provide some details by writing one
or messages to the server error log. Sometimes this is
enough for you to diagnose & fix the problem yourself
(such as file permissions or the like). The default
location of the error log is
/usr/local/apache2/logs/error_log, but see the
directive in your config files for the location on your
Check the FAQ!
The latest version of the Apache Frequently-Asked
Questions list can always be found at the main Apache web
Check the Apache bug database
Most problems that get reported to The Apache Group are
recorded in the bug
database. Please check the
existing reports, open and closed, before
adding one. If you find that your issue has already
been reported, please don't add a "me, too"
report. If the original report isn't closed yet, we suggest
that you check it periodically. You might also consider
contacting the original submitter, because there may be an
email exchange going on about the issue that isn't getting
recorded in the database.
Ask in a
user support forum
Apache has an active community of users who are willing
to share their knowledge. Participating in this community
is usually the best and fastest way to get answers to your
questions and problems.
- comp.infosystems.www.servers.unix [nntp] [
- comp.infosystems.www.servers.ms-windows [nntp]
- comp.infosystems.www.authoring.cgi [news]
If all else fails, report the problem in the bug
If you've gone through those steps above that are
appropriate and have obtained no relief, then please
do let The Apache Group know about the problem by
If your problem involves the server crashing and
generating a core dump, please include a backtrace (if
possible). As an example,
# cd ServerRoot
# dbx httpd core
(Substitute the appropriate locations for your
ServerRoot and your httpd and
core files. You may have to use
gdb instead of
With several million users and fewer than forty volunteer
developers, we cannot provide personal support for Apache. For
free support, we suggest participating in a user forum.
Professional, commercial support for Apache is available
from a number